2023
2023
Dirigo Collective / Campfire
Dirigo Collective / Campfire
Redefining
Redefining
Our Impact
Our Impact
Explore Our 2023
Impact Report
Explore Our 2023
Impact Report
Executive Summary
Since our inception, Dirigo Collective has embarked on a mission to serve media clients with a steadfast vision: to transform businesses into beacons of positive change. Our foundational goal has been to guide our clients and partners toward success that not only achieves commercial objectives but also fosters a regenerative and equitable world. Throughout our journey, our 'why' has remained unwavering, even as we reimagined our 'how' in the dynamic landscape of 2023.
A Year of Growth and Transformation
2023 was a pivotal year, witnessing significant adaptations and growth in the marketing and media industry. Key discussions around greenwashing and greenhushing, the growing importance of value-led consumer journeys, and the integration of AI and new technologies defined our year. These developments led to a strategic reexamination of our roadmap and a reaffirmation of our commitment to impactful business practices.
Evolving Beyond a Media Agency
Prior to 2023, Dirigo Collective, was a proud B Corp and a member of 1% for the Planet. However, this year marked a significant expansion in our approach to impact. We broadened our service offerings to better utilize our capabilities and solidified our role as a holistic partner for our clients. This evolution meant transitioning from being a media agency with a B Corp certification to embodying a fully integrated consultancy in sustainability and impact.
As a culmination of our transformation, we reintroduced ourselves as Campfire Consulting.
This change is more than a mere rebranding—it represents a renewed commitment to:
Who we are now
An evolved identity reflecting our broader scope and deeper commitment to impact.
How we serve our clients
Enhanced service offerings that cater to the nuanced needs of our clients in a rapidly changing world.
Our role in the larger ecosystem
A commitment to being agents of change in the broader industry and community.
Our purpose in local communities
Strengthened engagement and positive contributions at the local level.
As Campfire Consulting, fueled by a passion for positive change, we are excited to present our first Impact Report, marking a new chapter in our story of transformation and commitment to making a difference.
A Message
From Our CEO
CHRIS MARINE
CEO & Founder
As business founders, we are not always encouraged to rethink. More often than not, founders are touted for their conviction and unwavering commitment to their ideas. But if we take a moment to re-examine the successful businesses around us we’ll find that many of them began as something else entirely.
Our journey as Dirigo Collective, a name inspired by the Latin for ‘I lead’ and a nod to Maine’s state flag, and the idea that strength comes from unity, has evolved. Our new identity represents the breadth of our work beyond paid media consulting, embracing impact consulting, content development, and strategic ideas that span various industries.
Our team structure and service framework has changed. I’m proud to surround myself with a team that encourages me to reimagine what it means to be an impact-led consultancy and who encourages me to level up the way we show up in our local community, and in our larger ecosystem.
Join us as we delve deeper into the essence of Campfire, unveiling our roadmap for creating a collective impact together.
Industry
The consumer marketing landscape has undergone profound changes in recent years, driven by increased global awareness of sustainability. This evolution extends beyond a trend, fundamentally reshaping consumer behavior and brand loyalty.
Trends in Consumer Marketing
As we navigate a marketplace increasingly shaped by sustainability and digital innovation, consumer marketing is witnessing transformative shifts that are redefining engagement and brand loyalty.
Purpose-Driven Marketing Takes Center Stage
The Digital and Social Media Revolution
The most significant shift in the industry is the rise of purpose-driven marketing. Today's consumers are drawn to brands with genuine commitments to environmental and social responsibility. This change has necessitated a reevaluation of traditional marketing tactics, with a heightened focus on authenticity and transparency to foster trust and loyalty.
The widespread use of digital technology and social media has transformed consumer-brand interactions. These platforms empower consumers to hold brands accountable, making authentic engagement and responsiveness critical for building lasting relationships in an era of activism and awareness.
Aligning Consumer Values with Brand Narratives
Sustainable Business Model Innovations
Brands are increasingly aware of the value-action gap in consumer behavior regarding sustainability. Purpose-driven marketing strategies, and sustainability embedded as a core brand value, are tactics that inspire consumers to align their purchasing decisions with their personal values. This approach empowers consumers to make sustainable choices through engaging storytelling and interaction.
Companies are adapting their supply chains and business models to be more sustainable, embracing circular economy principles. From sustainable sourcing to eco-friendly packaging, these innovations cater to environmentally-conscious consumers and contribute to the industry's long-term resilience.
The Future of Consumer Marketing
As we look to the future, the key to thriving in consumer marketing lies in embracing sustainability as a core business imperative.
The brands that will lead the market are those that prioritize purpose alongside profit, showing genuine commitment to positive impacts on society and the environment. In this evolving marketplace, driven by a new generation of mindful consumers, sustainability is not just a strategy but an essential element of brand identity and business practice.
Our Brand
After seven years as Dirigo Collective, we reached a pivotal moment of transformation. While our overarching vision remains constant, we realized that our brand needed a refresh to align with our evolving working model.
The Catalyst for Change
As our reach expanded and client expectations evolved, we pinpointed essential drivers for redefining our brand identity to be more dynamic and inclusive, reflecting the growth and diversity of our operations:
Expanding Our Identity
Broadening Our Services
Enhancing Market Alignment
Our team's growth from a Maine-based presence to a nationwide operation highlighted the need for a more inclusive and representative name. This search for a new identity was driven by our desire to embody a collective that spans the entire country.
As our offerings expanded, so did the necessity for a brand identity that mirrors the diversity and scope of our services. This evolution ensures that our brand accurately reflects our current capabilities and vision.
Our rebrand was strategically planned to better align our brand with our desired market position. This involves refining our identity to clearly convey our commitment to impactful partnerships and sustainable growth, enhancing recognition and trust within the market.
Envisioning a world where businesses become beacons of positive change, Campfire stokes the flames of innovation, authentic storytelling, and collective action. Our commitment lies in guiding our partners towards meaningful success, shaping a tomorrow where every venture contributes to a regenerative and equitable world.
Behind the Name
The concept of 'Campfire' emerged naturally from our ethos. It symbolizes a gathering place for community, storytelling, and shared experiences—the core of what we aim to create.
Our Mission
At Campfire Consulting, we kindle authentic bonds between brands and people, fueled by purpose and driven by impact.
By weaving compelling stories with strategic alignment, we empower businesses to not only connect, but to champion global change.
Our Core Values
Campfire Consulting is more than a business; we're a community committed to making a difference.
Commitment Beyond Business
Focusing not just on profit but on leveraging our success to create a better world for everyone.
Embracing Change
Welcoming the unknown and adapting to shifting markets and marketing approaches.
Insatiable Quest for Knowledge
Our team, as research-oriented digital natives, thrives on curiosity and the pursuit of deeper understanding.
Valuing
Collaborative Friction
We embrace the challenges of collaboration, knowing that diverse ideas and challenging processes lead to superior outcomes.
Fostering Diversity
From our community engagements to client projects, we honor and create space for a multitude of perspectives.
... informed a set of shared core values:
Leave it better than you found it.
At our core is a deep respect for people and the planet. Driven by an unwavering commitment, we strive not only to make a difference, but to create a legacy that endures. Through our actions, we aspire to inspire, always aiming to elevate and enrich the world around us.
Wade confidently through muddy waters.
Driven by our collective vision, every obstacle is a call to action. With steadfast determination and swift adaptability, we convert barriers into bridges, ensuring every action leads to tangible, lasting progress.
Stoke the flames of curiosity.
Our spark of curiosity isn't just a trait; it's a compass. By asking, seeking, and delving deeper, we uncover truths that lead to authentic connections, inspire innovation, and encourage an ongoing cycle of learning.
Climb higher together.
Together, we achieve more. Our strength lies in collaboration, ensuring collective efforts lead to shared success.
Celebrate unique stories.
We honor every unique story. In valuing diverse perspectives, we weave a richer, more resonant narrative.
Unveiling Our New Brand
To ensure a seamless transition and maximum impact of our new brand, we implemented a series of strategic initiatives. These efforts were designed to integrate the new brand across all platforms and touchpoints, effectively communicating our refreshed identity to clients, partners, and the broader market, including:
Fireside Feedback
I am a huge fan of the symbolic campfire and can't wait to see how this transformation comes to life.
- Campfire Partner
I love how your B Corp journey has inspired this deepening of your purpose and focus. It’s truly beautiful, smart, inspiring positioning and branding!
- Campfire Client
My fav place is around the campfire. Love the name and the logo and the alliteration.
- Campfire Client
How We Work
In 2023, we strategically transformed our operational landscape and client service model to better align with our dynamic growth. By enhancing internal processes and fostering stronger collaboration, we not only improved our efficiency and strategic execution but also elevated the quality of service we deliver, driving impactful results across all levels of the company.
13
New Clients
We welcomed new partners across marketing consulting, media, and impact consulting service line, and spanning non-profit, B2B SaaS, and other industries.
3
New Team Members
Our team growth targeted Client Services, enhancing our strategic depth and extending our capabilities beyond traditional media planning and buying.
1
Joint Venture
Introduction of Campfire + Naretiv, a collaborative effort combining marketing and impact strategy with design and branding expertise.
With the addition of new team members in 2023, we recognized a growing need for enhanced internal processes, structure, and documentation, as well as improved collaboration across service lines. To prevent siloing and to enhance efficiency, we didn't just invest in our team; we significantly upgraded our infrastructure.
Investing in Our Infrastructure
Improved Processes
& Documentation
We introduced Teamwork Spaces to facilitate the creation of standard operating procedures (SOPs) and clarify processes for client interactions, information requests, billing, and more. Additionally, we expanded our training on the Teamwork platform, equipping our client services team to better utilize established processes and increase operational efficiency.
Advanced Real-time Reporting Investments
Our investment in TapClicks marked a pivotal advancement in our reporting capabilities. We developed a proprietary reporting system that provides our media and client services teams with robust, real-time data. This enhancement allows for meticulous tracking of key performance indicators (KPIs) and agile adjustments to optimize media spend, making our strategies more responsive and informed.
Team Development & Engagement Tools
In 2023, we significantly increased the use of our employee engagement and performance management software, 15-five. This tool was crucial in implementing 360-degree feedback processes, including manager reviews, to foster a culture of continuous improvement and transparency. The software’s weekly check-in and one-on-one tools also provided valuable spaces for employees to voice concerns, offer feedback, and document both personal and team achievements.
Communicating Our Integrated Approach
At Campfire, we understand that the journey toward impactful change is as unique as the organizations we partner with. Our roots in media and strong community connections have equipped us with the insight to identify a crucial gap in the consulting world: effective impact communication. It's this understanding that shapes our approach.
We're more than just consultants; we're collaborators. For companies on the path to B Corp certification or recertification, we offer a guiding hand. Our role extends beyond navigating the B Impact Assessment; we help craft and execute strategies that strengthen our client’s business and support them in reaching their impact goals while highlighting their achievements along the way.
This is where Campfire's true strength lies: blending marketing expertise with deep impact insights, bridging a gap that many organizations face.
In doing so, we've created a unique space at the intersection of knowledge and action. The impact? It's tangible and real. At Campfire, we're not just about envisioning change—we're actively part of making it happen.
The Campfire Flywheel
branding & Messaging
Strategic marketing planning
Unpacking Value & Impact
content programming
Impact Strategy
media consulting
b corp Consulting
channel growth & Strategy
Who We Helped
This year, we had the honor of working with a diverse range of partners who strive to create a positive impact for their organization, stakeholders and the communities they serve.
Mission San
Luis Rey
Global POlicy
Sustainability Institute
Client Feedback
4.75
Client Satisfaction Score
85.71
Net Promoter Score
100%
consider Campfire experts in our field
100%
consider Campfire to be a strategic partner
“Engages, listens, adapts as needed. Lives and executes the mission.”
- Campfire Client, 2023 Client Feedback Survey
How We Support Our People
At Campfire, our greatest strength lies within our people, united by shared values of innovation, integrity, and inclusivity. Together, we stoke the flames of change, fostering a culture where collaboration, respect, and a relentless pursuit of excellence illuminate the path to a brighter, more inclusive future for everyone.
Employee Development
This year, we've deepened our engagement with 15Five, a performance management platform designed to enhance team dynamics and performance tracking. We’ve integrated 15Five into multiple aspects of our business, including:
Average company pulse of 4/5
84% increase in check-in submission rate*
334 High Fives Given Between Team members
As an organization, rank in the 79th percentile for manager effectiveness
*Since January 2023
Our new set of core values led to the implementation of various internal programs, contributing to a robust and supportive work environment:
Cultivating
Internal Culture
Work-from-home Stipends
Semi-annual
Company Retreats
360 Degree Feedback Loops
Certification Reimbursements
Book Stipends
Lunch and Learns
401(k) Matches
Half Day Birthdays 🎉
100%
would recommend Campfire as a great place to work
100%
believe they have the necessary tools and equipment for their job
100%
feel comfortable discussing issues with their manager
It's a breath of fresh air to work at a place where people seem to tag team problems together. I never feel completely alone in an issue or challenge!
Knowing that we work for a company that is so focused on having a positive impact is really inspiring.
I love that new ideas are welcomed at Campfire, and everyone on the team has a voice!
Justice, Equity, Diversity, & Inclusion
Efforts to embed justice, equity, diversity, and inclusion (JEDI) into the fabric of our operations have been an important aspect of our journey this year.
Participated in B Lab’s Racial Justice Impact Improvement Program
Offered pro bono services through B Lab’s Level Program
Advocated for Tribal Sovereignty with the Wabanaki Alliance
Leveraged DEI employee feedback surveys
Employee Feedback on DEI
Employees at my organization are treated fairly on the basis of race, ethnicity, gender, gender identity, sexual orientation, and age.
I would feel comfortable speaking up if I saw unfairness, discrimination, or injustice.
The people I work with every day respect employees of different races, sexual-orientations, genders, gender identities, and ages.
My organization would take strict action against discrimination or prejudice.
Looking ahead, we are excited to further enhance our team's understanding and actions regarding JEDI through comprehensive training starting in 2024, ensuring our growth in this critical area is both sustained and impactful.
Community Engagement
As a for-profit business operating both in Maine and other communities, we believe we have a responsibility to the people and organizations around us. It is our joyous obligation to support those on the frontlines of creating change. In 2023, we redefined and emphasized what it means to support our community by both continuing initiatives from 2022 and introducing new ones.
Volunteering
As a (newly) remote organization, we provide our employees with 16 hours of Volunteer Paid Time Off to allow them to contribute time and energy to their local communities without using their vacation time.
Our Collective Impact
190
Total Volunteer Hours
13
Organizations Served
Where we volunteered our time
Community Engagement
2,080
hours of free office space usage offered
We opened our office space in Yarmouth, Maine to those in the impact space to use as a working or gathering place to support community collaboration.
Officially certified for the second year in a row as a 1% for the Planet member, we contributed over 1% of our gross revenue to nonprofits and community initiatives.
2 years
of donating 1% of revenue to 1FTP
$20K+
raised for local nonprofits
We organized four community events which lead to over $20K in contributions to local nonprofits.
Community Advocacy & Support
At Campfire, we leverage our resources and influence to drive change both in legislative circles and within our communities. Our focused efforts ensure that we uphold our values of integrity and inclusivity through impactful advocacy and meaningful community support.
Congressional Advocacy
We actively engaged with the offices of Senator King and Senator Collins to emphasize the significance of responsible business practices. Additionally, we championed Maine Bill LD 1274, advocating for equitable land access for historically disadvantaged farmers, thus addressing long-standing barriers in agricultural land ownership.
Community Event Engagement
Our involvement in supporting four significant events facilitated over $20K in donations to various nonprofits, underlining our commitment to strengthening community ties and fostering collective action for broader societal benefit.
Through our partnership with the University of New Hampshire's Sustainability Institute, our Impact team plays a pivotal role as business advisors. They mentor students in acquiring hands-on consulting experience while assisting local enterprises on their journey to B Corp certification and sustainable practices.
UNHSI B Impact Clinic Collaboration
Environmental Advocacy
In 2023 we reflected on and continued environmental initiatives that we’ve continuously committed to supporting. But we also stopped to think: what does real environmental advocacy look like as a media and marketing agency?
Environmental Partnerships
Reaffirming Our Commitment
As proud members of 1% for the Planet, we pledge to donate 1% of our annual sales to environmental causes, ensuring our journey towards sustainability is not just a path we walk alone but a shared venture with impactful organizations. We look forward to increasing our contribution as we continue to experience business growth.
More Partnerships for Good
We celebrate the partnerships formed in 2023, each playing a pivotal role in our collective quest for a more sustainable future.
Our Carbon Footprint
355.75
Gross Metric Tons
of Carbon Dioxide Emitted (MTCDE)
In the fall of 2023, Campfire Consulting collaborated with the University of New Hampshire Sustainability Institute’s Climate Action Clinic to perform a detailed analysis of our 2022 emissions across Scopes 1, 2, and 3. This comprehensive review, which identified a total emission of 355.75 metric tons of carbon dioxide equivalent (MTCDE), has informed our strategic actions for 2024 and beyond.
Scope 1: Stationary Sources - 2% - 6.77 MTCDE
Scope 2: Purchased Electricity - 4.4% - 15.25 MTCDE
Scope 3: Fuel & Energy Related Activities - 0.5% - 1.71 MTCDE
Scope 3: Business Travel - 0.5% - 1.67 MTCDE
Scope 3: Communiting - 4.9% - 16.9 MTCDE
Scope 3: Purchased Goods & Services - 87.7% - 301.52 MTCDE
Strategic Initiatives for Carbon Management
To proactively mitigate our environmental impact, Campfire Consulting has implemented several strategic initiatives designed to reduce and offset our carbon emissions effectively:
Enhanced Measurement and Strategic Partnerships
A significant 87.7% of our emissions, totaling 301.52 MTCDE, come from indirect emissions related to purchased goods and services, primarily from our media buys. To improve the accuracy of our emissions tracking, we've partnered with media companies that provide more detailed data. This helps us better understand and reduce impacts across both digital and traditional media channels.
Refined Media Strategies
Our media strategies have been refined to effectively address our largest emission sources. This has not only helped reduce our carbon footprint but has also increased the effectiveness of our clients’ media campaigns through more targeted and efficient strategies.
Supporting Carbon Offset Projects
In our commitment to sustainability, we actively support carbon sequestration efforts through partnerships with organizations like Only One, Ecologi, and Carbon Offsets to Alleviate Poverty (COTAP). In 2023, we offset more than double our Scope 1 and 2 emissions from the previous year, highlighting our proactive approach to environmental stewardship. We have also set ambitious goals to offset all Scope 3 emissions, going beyond what many organizations achieve by addressing the complete spectrum of our carbon footprint.
70.67
total MTCDE offset
1,360
trees planted
6
Ecologi projects funded
21 t
CO2e reduced
63
corals planted
84 kg
plastic removed
Our Carbon Offset Partners
Expanding Our Commitment to Sustainability
Our commitment to carbon management is comprehensive, reflecting our holistic approach to sustainability. By integrating environmental considerations into all aspects of our operations, we not only minimize our environmental impact but also enhance the value we provide to our clients. Our strategies ensure that we are not only compliant with current standards but are also paving the way for more sustainable business practices in our industry.
Our Impact Roadmap
While we have always considered ourselves a Responsibly Different™ company, this year, we took a hard and fast look at redefining what that means for our company, our services, our clients, and the communities in which we operate. This reassessment has led us to where we are today: a holistic impact consultancy who aims to do good while amplifying companies that contribute to a better world. We have dripped impact into each piece of our service model, and have redefined what it means to be impact-led at Campfire.
Our Theory of Change
Achieving true systemic change involves dismantling structures of oppression to foster a sustainable and equitable future—a goal that extends beyond marketing alone. At the core of our operations, we recognize the profound impact of media planning and buying on both societal perceptions and the environment. Each aspect of our media strategy, from the carbon emissions associated with digital content creation to the energy consumed by digital ad delivery, significantly influences our ecological footprint.
Creating Change
Challenges to Solve
The Outcomes
High Ad exposure, low impact awareness for consumers
Consumer spending detached from sustainability and impact
More precision in media placement, storytelling, & content creation for impact-driven brands
Resonates with values-aligned consumers and sparks behavior change
Social and environmental benefits multiply
Ethical consumption becomes the norm
Mainstream businesses overlook sustainability and social impact
Nonprofits struggle for visibility and awareness
Businesses seek to improve impact in response to consumer demand and public policy
Consumers demand more from brands and seek policy change
Cycle of
positive impact strengthens
Innovation
in sustainability accelerates
By strategically refining our media placements, we enhance the effectiveness of our campaigns and substantially reduce their environmental impact. (See our “Big Hairy Impact Project” (BHIP) on page 33 for more details on how we seek to achieve this). This approach not only amplifies our advocacy for change but integrates these principles into the very fabric of our operational methods, embodying the change we seek to inspire in the world.
Chasing ProgreSS
In looking at 2024, our leadership team has produced an Impact Roadmap that will support our growth while refining our commitment to social and environmental progress.
Our Year of Refinement
The Community We Serve: Clients, Team Members
Create and systemize a philosophy for how we serve our clients.
Systemize the integration of our values into our hiring and review processes.
Enhance our client portfolio to ensure that at least 80% advance sustainable and ethical practices.
Achieve a 100% NPS Score.
The Community We Operate In
Increase Volunteer Paid Time Off (VPTO) utilization by Employees to 100%.
Enhance our Justice, Equity, Diversity, and Inclusion (JEDI) efforts by creating internal learning journeys informed by our community partners to guide our journey toward becoming a more equitable and just organization.
The Larger Ecosystem
Increase our national and global impact with a renewed commitment to thought leadership in the impact space.
Offset our Scope 1 and 2 emissions from 2023 in 2024 and offset all Scope 1, 2, and 3 emissions from 2024 by 2025, attaining Climate Neutral Certification by the end of 2025.
Our Big Hairy Impact Project (BHIP)
Initiated in 2023, we have committed to an annual endeavor to profoundly transform our infrastructure and operational systems. This initiative is not only a reflection of our dedication to innovation but a direct manifestation of our theory of change, aiming to instill systemic shifts that extend beyond the conventional scope of marketing.
Our first major undertaking, slated for completion by the end of 2024, is the creation of the Responsibly Different™ Media Portfolio. This carefully curated initiative aligns with vendors who not only uphold journalistic integrity but also demonstrate a commitment to transparent carbon accounting, ensuring that every aspect of our media output is measurable and meaningful.
By aiming to engage a third of our clients in this initiative by the end of 2025, we leverage our influence to foster a broader adoption of sustainable practices. This strategic move exemplifies our theory of change in action, integrating ethical considerations into every layer of our business operations and client interactions, thus paving the way for impactful and enduring industry transformation.
A Milestone Year for Campfire
2023 marked a pivotal year for Campfire, as we not only launched a new brand and service line but also expanded our client base and welcomed new team members. As we move into 2024, our focus will be on refining our operational strategies to enhance efficiency—both carbon-related and beyond. We are committed to broadening the avenues through which we activate our values and adopting a definitive approach to client engagements, aimed at maximizing both impact and client satisfaction across our services.
Our goals for the coming year are ambitious, but we are motivated by the belief that our efforts will set a benchmark for excellence and inspire other consultancies to embrace change and drive industry-wide transformation.
Together, we ignite change.
With warmest regards,
Campfire